Privacy Policy

Last updated: February 2, 2026

This Privacy Policy describes how LoyalPocket ("we", "us", or "our") collects, uses, and shares information about you when you use our website, mobile applications, and services (collectively, the "Services").

1. Information We Collect

Information You Provide

When you register for an account, we collect your name, email address, and business information. If you subscribe to paid plans, we collect billing information through our secure payment processors. When you contact us, we collect the information you provide in your messages.

Information Collected Automatically

We collect information about how you use our Services, including pages visited and features used. We also collect device type, operating system, browser type, and may collect general location information based on your IP address.

2. Cookies and Tracking Technologies

We use cookies and similar technologies to keep you logged in, remember your preferences, understand how you use our Services, and provide personalized content.

We use three types of cookies: Necessary Cookies (essential for the website to function), Analytics Cookies (help us understand visitor behavior), and Marketing Cookies (used to display relevant advertisements).

You can manage your cookie preferences through our cookie consent banner or configure your browser to refuse cookies.

3. How We Use Your Information

We use the information we collect to provide, maintain, and improve our Services; process transactions; send technical notices and support messages; respond to your requests; monitor and analyze trends; detect and prevent fraud; and personalize your experience.

4. Information Sharing

We may share your information with service providers who perform services on our behalf, business partners (with your consent), when required by law, or in connection with business transfers such as mergers or acquisitions.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to provide our Services. When you delete your account, we will delete or anonymize your information within 30 days, unless required to retain it for legal purposes.

7. Your Rights

Depending on your location, you may have the right to access, correct, delete, or port your personal information. You may also object to certain processing or withdraw consent where processing is based on consent.

8. Children's Privacy

Our Services are not intended for children under 16. We do not knowingly collect personal information from children under 16.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.